After hours GP helpline provides free health advice to the Indian community

The after hours GP helpline is a service that provides reassurance and practical advice to the members of the community when they are in need of health assistance.

Australian Minister for Health Tanya Plibersek said that the after hours GP helpline “means everyone across Australia will be able to call and also speak to a GP after hours if needed, something that will be of great comfort, particularly for parents.”

Minister Plibersek noted that this includes people who do not speak English well, who can receive help to use the service through the Translating and Interpreting Service.

“Having a sick child is a worry for any parent. But, when that small cry for help comes at 3am, it can be even more concerning as many parents are left asking, ”˜Who can I call for help?’,” Minister Plibersek said.

The after hour GP helplineis a free service to assist you when your doctor is closed at nights and on weekends or public holidays. So if you have an urgent health question which can’t wait for the next available appointment, you can call the after hours GP helpline on 1800 022 222.

If you or your family do not speak English well and require the assistance of an interpreter, you can first call the Translating and Interpreting Service on 131 450 and tell them you want to talk to the after hours GP helpline. They will be able to provide you interpreting assistance at no extra cost.

The after hours GP helpline is now available nationally. Queensland residents can access the service through 13HEALTH.

How do you use the helpline?

Step 1:

Call the after hours GP helpline on 1800 022 222. If you do not speak English well, first call the Translating and Interpreting Service on 131 450 for interpreting assistance with your call.

Step 2:

When you call the after hours GP helpline your call will be answered by a registered nurse who will assess your condition, and provide you with health information and assistance. If necessary, the nurse will transfer you to a doctor on the telephone.

Step 3:

The doctor will talk with you, assess your condition, make a diagnosis and provide further medical advice.

For more information you can visit www.yourhealth.gov.au/gphelpline

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