ATO reminds businesses to set up myGOv ID to seek assistance

The ATO is reminding businesses using the ATO’s Business Portal for the first time that they will need to set up a myGovID if they don’t already have one.

Through the Business Portal you can apply for certain government assistance programs, lodge activity statements and pay super guarantee through the Small Business Superannuation Clearing House (SBSCH).

The ATO's Chief Digital Officer John Dardo says the ATO is here to help those needing to set up a myGovID quickly. “In the past week we’ve seen over 800,000 ABNs logging into ATO portals. We have also seen over 120,000 ABNs setting up their myGovID to enable them to have online access. We expect to see similar enrolments in the coming week.

“If you need to use the ATO Business Portal and you don’t have a myGovID yet don’t worry. Just download the myGovID app and follow the steps. Over 80% of people can set it up without any assistance. If you get stuck, we have instructions and videos on the web and our call centres are able to help.”

myGovID is an app you download to your smart device to prove who you are online. It uses the security features in your device such as fingerprint or face recognition and passwords to protect your identity and stop others accessing your information.

After downloading the app and setting up your myGovID, you need to link your myGovID to your business using Relationship Authorisation Manager (RAM). Together, myGovID and RAM provide a flexible, easy and secure way to access the ATO’s Business Portal. “myGovID is associated with an individual rather than a computer, making it flexible and portable. This means you can continue to access the Business Portal when you’re working from home. All you need is a compatible smart device and a browser with internet access.”

What you need to do to set up your myGovID:

ï‚· Step 1: Set up your myGovID – download the myGovID app from the App Store or Google Play and use your Australian identity documents (two of the following; driver’s licence, Medicare card, birth certificate, passport) to enrol.

ï‚· Step 2: Log in to RAM at using your myGovID and link your business.

ï‚· Step 3 (optional): Authorise your employees and others in RAM to act on behalf of your business online. They will receive an email to accept the authorisation request using their myGovID.

When you’ve completed these steps you’ll be able to use your myGovID to log in to the Business Portal.

Find out more about myGovID at

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